Worldwide shipping – no minimum order value – free shipping to 27 countries

It’s great that you have decided to order online from Relaxound. We deliver your order quickly, safely and reliably with our shipping service provider. What is so special about it? Within the entire EU, you can shop with us in our online shop free of charge and with no minimum order value.

Worldwide shipping – no minimum order value – free shipping to 27 countries

It’s great that you have decided to order online from Relaxound. We deliver your order quickly, safely and reliably with our shipping service provider. What is so special about it? Within the entire EU, you can shop with us in our online shop free of charge and with no minimum order value.

DELIVERY FREE SHIPPING

We deliver free of charge within Germany and the EU:

Belgium, Bulgaria, Denmark, Germany, Estonia, Finland, France, Greece, Ireland, Italy, Croatia, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Austria, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Czech Republic, Hungary, Cyprus

DELIVERY PLUS SHIPPING COSTS

Shipping costs apply to the following countries:

Great Britain: EUR 5.95
Switzerland, Iceland: EUR 14.95
Norway: EUR 19.95
Russia: EUR 39.95
USA, Canada, Australia, New Zealand: EUR 49.95

Do you live in a country that is not listed? Then send us an email to info@relaxound.com. We will check whether we can deliver to your home.

DELIVERY FREE SHIPPING

We deliver free of charge within Germany and the EU:

Belgium, Bulgaria, Denmark, Germany, Estonia, Finland, France, Greece, Ireland, Italy, Croatia, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Austria, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Czech Republic, Hungary, Cyprus

DELIVERY PLUS SHIPPING COSTS

Shipping costs apply to the following countries:

Great Britain: EUR 5.95
Switzerland, Iceland: EUR 14.95
Norway: EUR 19.95
Russia: EUR 39.95
USA, Canada, Australia, New Zealand: EUR 49.95

Do you live in a country that is not listed? Then send us an email to info@relaxound.com. We will check whether we can deliver to your home.

DELIVERY TIME

Germany

The delivery usually takes place within 3 to 5 working days.

European Union (EU)

The delivery usually takes place within 5 to 10 working days.

Worldwide (outside the EU)

Delivery times vary depending on the country. Please contact our customer service for more information.

DELIVERY TIME

Germany

The delivery usually takes place within 3 to 5 working days.

European Union (EU)

The delivery usually takes place within 5 to 10 working days.

Worldwide (outside the EU)

Delivery times vary depending on the country. Please contact our customer service for more information.

WARRANTY & RETURNS

We pay attention to the highest quality standards in the manufacture of our products. We therefore offer a 25-year guarantee on all Relaxound boxes.

However, should an unexpected defect occur in your relaxation product, please send us an email to info@relaxound.com. We will take care of replacing your sound box immediately.

WARRANTY & RETURNS

We pay attention to the highest quality standards in the manufacture of our products. We therefore offer a 25-year guarantee on all Relaxound boxes.

However, should an unexpected defect occur in your relaxation product, please send us an email to info@relaxound.com. We will take care of replacing your sound box immediately.

REVOCATION

You have the option of canceling the purchase contract within 14 days of receiving the goods without giving any reason. The deadline is met if you send the goods before the period of fourteen days has expired.

Please send your cancellation request to info@relaxound.com. We will then send you your return label by email with which you can send your product back to us free of charge.

Please send the product back to us in the original shipping packaging or in an equally damage-proof packaging. This ensures that the original packaging of the product is not damaged. All parts belonging to the product must be included. After checking the goods, we will reimburse you the amount using the payment method you selected when you placed your order.

REVOCATION

You have the option of canceling the purchase contract within 14 days of receiving the goods without giving any reason. The deadline is met if you send the goods before the period of fourteen days has expired.

Please send your cancellation request to info@relaxound.com. We will then send you your return label by email with which you can send your product back to us free of charge.

Please send the product back to us in the original shipping packaging or in an equally damage-proof packaging. This ensures that the original packaging of the product is not damaged. All parts belonging to the product must be included. After checking the goods, we will reimburse you the amount using the payment method you selected when you placed your order.

PAYMENT METHODS

We offer the following secure payment methods: PayPal, direct debit and payment by credit card (VISA and Mastercard)
We use PayPal PLUS as a financial partner. However, no PayPal account is required for payment by direct debit or credit card.

PayPal
When paying with PayPal, you have to log in with your PayPal account details and confirm the payment. Within a few minutes your payment will be recorded in our system and the order will be released for further processing. The invoice amount will be collected immediately after receipt of the order.

Direct debit
By confirming the payment order, you give PayPal a direct debit mandate. PayPal then asks its bank for a payment transaction and your account will be debited.

Credit card
When paying by credit card, your card will be charged immediately after legitimation.

PAYMENT METHODS

We offer the following secure payment methods: PayPal, direct debit and payment by credit card (VISA and Mastercard)
We use PayPal PLUS as a financial partner. However, no PayPal account is required for payment by direct debit or credit card.

PayPal
When paying with PayPal, you have to log in with your PayPal account details and confirm the payment. Within a few minutes your payment will be recorded in our system and the order will be released for further processing. The invoice amount will be collected immediately after receipt of the order.

Direct debit
By confirming the payment order, you give PayPal a direct debit mandate. PayPal then asks its bank for a payment transaction and your account will be debited.

Credit card
When paying by credit card, your card will be charged immediately after legitimation.