EU-Wide-shipping – no minimum order value – free shipping to 27 countries
It’s great that you have decided to order online from Relaxound.
We deliver your order quickly, safely and reliably with our shipping service provider. What is so special about it? Within the entire EU, you can shop with us in our online shop free of charge and with no minimum order value..
DELIVERY FREE SHIPPING
We deliver free of charge within Germany and the EU:
Belgium, Bulgaria, Denmark, Germany, Estonia, Finland, France, Greece, Ireland, Italy, Croatia, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Austria, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Czech Republic, Hungary, Cyprus
DELIVERY PLUS SHIPPING COSTS
Shipping costs apply to the following countries:
Great Britain, Switzerland: EUR 14.95
Unfortunately, we currently do not have the possibility to ship our products outside the countries listed here.
DELIVERY TIME
REVOCATION
You have the option of canceling the purchase contract within 14 days of receiving the goods without giving any reason. The deadline is met if you send the goods before the period of fourteen days has expired. Please use our returns portal.
Go to the returns portal
PAYMENT METHODS
We offer the following secure payment methods: PayPal, SEPA direct debit, credit card (VISA and Mastercard), Klarna and Apple Pay.
PayPal and SEPA direct debit are processed via PayPal. You do not need a PayPal account to pay by direct debit. All other payment methods are processed by our payment service provider Mollie.
PayPal
When paying with PayPal, you log in with your PayPal account details and confirm the payment. Your payment is recorded in our system within a few minutes and your order is released for further processing. The invoice amount is collected immediately after your order is received.
SEPA direct debit
By confirming the payment instruction, you grant PayPal a SEPA direct debit mandate. PayPal then initiates the payment and your account is debited.
Credit card
Credit card payments (VISA and Mastercard) are processed by Mollie. Your card is charged immediately after authentication, for example via 3-D Secure in your banking app.
Klarna
When paying with Klarna, you are redirected to Klarna, where you choose your preferred payment option. The payment is processed by Mollie. Klarna's terms and conditions apply.
Apple Pay
With Apple Pay, you pay directly on your iPhone, iPad or Mac using Face ID, Touch ID or your passcode. The payment is processed by Mollie. The amount is charged immediately after confirmation.