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Easy ordering
& secure payment


The Relaxound online shop

Versand_banner_1900x600px

Easy ordering
& secure payment


The Relaxound online shop

Worldwide shipping – no minimum order value – free shipping to 27 countries



It’s great that you have decided to order online from Relaxound. 

We deliver your order quickly, safely and reliably with our shipping service provider. What is so special about it? Within the entire EU, you can shop with us in our online shop free of charge and with no minimum order value..

DELIVERY FREE SHIPPING


We deliver free of charge within Germany and the EU:

Belgium, Bulgaria, Denmark, Germany, Estonia, Finland, France, Greece, Ireland, Italy, Croatia, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Austria, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Czech Republic, Hungary, Cyprus


DELIVERY PLUS SHIPPING COSTS


Shipping costs apply to the following countries:

Great Britain, Switzerland: EUR 14.95

Australia, Canada, China, Indonesia, Iceland,
Singapore, Norway, Türkiye, USA: EUR 30,00


Unfortunately, we currently do not have the possibility to ship our products outside the countries listed here.

DELIVERY TIME


Germany 
The delivery usually takes place within 3 to 5 working days.
European Union (EU) 
The delivery usually takes place within 5 to 10 working days.
Outside the EU 
Delivery times vary depending on the country. Please contact our customer service for more information.

REVOCATION


You have the option of canceling the purchase contract within 14 days of receiving the goods without giving any reason. The deadline is met if you send the goods before the period of fourteen days has expired. Please use our returns portal.

Go to the returns portal

PAYMENT METHODS


We offer the following secure payment methods: PayPal, direct debit and payment by credit card (VISA and Mastercard).
We use PayPal PLUS as a financial partner. However, no PayPal account is required for payment by direct debit or credit card.

PayPal
When paying with PayPal, you have to log in with your PayPal account details and confirm the payment. Within a few minutes your payment will be recorded in our system and the order will be released for further processing. The invoice amount will be collected immediately after receipt of the order.

Direct debit
By confirming the payment order, you give PayPal a direct debit mandate. PayPal then asks its bank for a payment transaction and your account will be debited.

Credit card
When paying by credit card, your card will be charged immediately after legitimation.